Info
bio
Providing services around the worlds premier open source ITSM solution OTRS.
web site
How to contact me
Identica: http://identi.ca/mic...
Mail: mb at otrs dot org
Projects
I'm responsible for growing the business for the Dutch OTRS office. Apart from that I'm also doing consulting engagements for customers on the Dutch and Belgian markets. I worked for a brief while in R&D and after hours I occasionally like to contribute a small patch or enhancement to the OTRS.org code base.